Summa Health System is a large healthcare organization with over 2060 licensed beds spread across six facilities in Akron, Ohio. It had a tedious and inefficient manual receiving process. Hundreds of packages and products passed through the receiving dock, many without purchase orders or as partially filled deliveries. The manual process was time consuming and fraught with mistakes, often resulting in issues around determination of whom received a package, where the package was delivered to, when the package came into receiving, and proof of delivery.
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